West Neighborhood Credit score Union chooses Lumin Digital to supply enhanced digital banking providers
By Edlyn Cardoza
At the moment
- Credit score Unions
- Lumin Digital
Lumin Digital, a PSCU firm, introduced lately that Missouri-based West Neighborhood Credit score Union (WCCU) has signed a multi-year settlement for Lumin Digital’s cloud-native platform for on-line and cell digital banking options. As soon as WCCU goes reside on the platform in October 2022, Lumin Digital will help the credit score union’s greater than 27,000 members.
West Neighborhood Credit score Union, headquartered in O’Fallon, Missouri, is a progressive financial institution that strives to construct relationships on belief by really understanding member wants and providing good options. With greater than a decade of strong progress, the credit score union understands the significance of offering a digital answer that gives a strong, personalised banking expertise.
Lumin Digital, a cloud-native digital banking platform, supplies credit score union members with a tightly built-in and customised expertise that matches bigger monetary establishments’ choices. Specializing in service, consumer expertise, security, and safety by means of subtle automation, the Firm helps credit score unions and monetary establishments drive higher engagement with their customers by means of personalised suggestions and communication in spending insights, monetary recommendation, fraud alerts, and financial savings targets. Lumin allows credit score unions to supply customers with real-time updates and new options that add worth and simplify on a regular basis banking. The Firm’s choices and capabilities are made potential by the workforce’s wealth of business data, consumer expertise testing, and technological innovation.
“We’re always searching for new service choices and technological capabilities to supply our members, and this partnership with Lumin Digital will permit us to supply them with a complicated and handy solution to entry and handle their funds,” stated Koren Greubel, Vice President of Advertising and marketing and Digital Engagement at West Neighborhood Credit score Union. “This partnership made good sense for us based mostly on Lumin’s sterling status inside the Fintech area, and their platform’s superior interface and performance.”
“West Neighborhood Credit score Union and Lumin Digital share a ardour for know-how, service and other people. This method helps our shoppers and their members really feel assured, safe and engaged of their digital experiences,” stated Jeff Chambers, founder and CEO of Lumin Digital. “Our partnership speaks to the credibility WCCU has constructed with their members for greater than 85 years by all the time searching for new methods to reinforce their choices and monetary options.”
Lumin Digital continues to drive innovation within the digital banking area, differentiating itself by means of know-how constructed for human connection. The Firm supplies seamless integration to a wide selection of PSCU and different platform instruments and capabilities, together with card providers, rewards administration, and information analytics, to supply a member-centric expertise.